Characteristics of good recruiters

I’ve written some articles about spam recruiters. To put it very bluntly, spam recruiters are evil. They do not work for your best interests; they are just looking to make a buck. And it’s a pervasive problem. Do a Google search for “recruiter spam” and take a look at all the hits that come up. Quite frankly, I hate them. I’ve had bad experiences with them. I’ve done plenty of ranting about them. Every time I get an email from a spam recruiter, it goes right into the trash.

“Okay, Ray,” you might say. “We get it. You hate recruiter spam. So what do you think makes a good recruiter?”

That’s a fair question. Let’s talk about that.

I’ll say that I have a number of friends who are recruiters. I have very good relationships with many of them. There are many good recruiters out there who make good networking contacts. I can easily drop them a line to say “what’s up?” Every now and then, they’ll send messages like, “I’m looking to fill such-and-such position. Can you help me out?” If I know someone, I’ll gladly pass names along. If I have a good relationship with a recruiter, I make sure that I maintain it — even if I’m not actively looking for a new position.

So in my mind, here are some of the things that make a good recruiter.

  • A good recruiter takes the time to get to know you. As I wrote before, networking is about relationships. (S)he will sit down with you and ask what you want in an ideal position, how you work, your strengths, what you like, and so on. (S)he will also critique your resume and provide some advice based on what you tell him or her. More often than not, these discussions are more conversational, not necessarily a full-blown interview (although it might not hurt a prospective candidate to treat it as such).

    In my consulting position, I regularly have lunch with my consulting firm contact — who is himself a recruiter — about every couple of months. We’ll discuss a variety of things — how’re things going, what’s going on, etc. I enjoy these conversations that I have with him; they make me feel as though he’s looking out for me — which he is.

    Simply put, a good recruiter looks to establish a relationship with you. You are not just another number to him or her.
  • A good recruiter is honest with you. I’ve had conversations with recruiters who’ve said, “I don’t have anything that’s a good fit for you right now.” That’s okay. If (s)he doesn’t have a position that’s a good match for me, then it is what it is. (S)he will not try to force you into a position that is not a good fit.

    I have a friend — a recruiter — who is brutally honest with her clients. She has given me comments about my resume and job hunt activities in the past that I haven’t necessarily wanted to hear, but when it came down to it, I realized that she was often right. She doesn’t want to steer her clients wrong, and wants to make sure they end up in a good situation. I have some friends who’ve been placed by her, and they all attest that she is a great recruiter.
  • A good recruiter doesn’t spam you. Rather, (s)he’ll ask for favors. I often get emails from my recruiter friends saying something like, “we are looking to fill (insert name of position here). If you’re interested, or if you know someone, please let me know.”

    What’s the difference between this request and a spammer? These emails come from people with whom I have an established relationship. As I’ve written before, networking is bidirectional and symbiotic. They’ve helped me with my job search. In turn, they’re likely looking for a favor from me. Maybe I know someone who can help them. And as I wrote above, they’ve taken the time to get to know me. They know what I look for, and they know the kind of professionals with whom I likely associate. Contrast that to spam recruiters, who send you emails based on keywords that they find in your resume or your LinkedIn profile. A legitimate recruiter is someone with whom you’ve established a measure of trust.

    Speaking of trust…
  • A good recruiter is someone you trust. Can you trust that a recruiter acts in your best interest? Is (s)he someone you feel is reliable? Do you feel comfortable talking to your recruiter? If you’re looking for a position, do you feel that (s)he will place you in the best possible position? Is (s)he open and honest with you? Do you accept his or her feedback?

    If the answer to these is yes, then you have a good recruiter you can trust.

These are some of the characteristics that I feel make a good recruiter (and if you have any more that I’ve left out, feel free to add them below in the comments section). Good recruiters are good people with whom to establish relationships — even if you’re not looking for a job — and may very well be some of the best networking contacts you could have.

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Ranting my frustration about connect requests

This article may seem to go against one of the things that I preach in my ‘blogging presentation, and that is to avoid frustrated rants and “getting it out of your system.” Maybe I should be a little more specific. One should avoid mindless rants in which you angrily spew your passions without any thoughts, and in which you say things that you’ll later regret.

Yes, this article is a rant. However, it is not without thought, and there is a purpose to this post.

As many of my regular followers (both of you) are likely aware, I write and present primarily on professional development topics. I’m not as technically sharp as I once was, but I still contribute to groups such as PASS and SQL Saturday in the form of “soft” topics that are of interest to industry professionals. I’ve started using this analogy during my presentation introductions: “when it comes to my relationship with PASS and SQL Saturday, I’m the professor at MIT who teaches English Lit.”

Among other things — and if you follow my ‘blog and my presentations, you probably already know this — I write a lot about networking. These days, networking is the lifeblood of one’s career path.

However, there is a difference between networking and connecting. Therein lies the heart of my rant. I’ve written before about people who don’t give a crap about actual networking, as well as spam recruiters.

I still get connect requests from these people, and it frustrates me to no end. So with that…

<Rant>
  • If I don’t know who you are, tell me how we’re connected!!! I get a lot of LinkedIn requests from people whom I don’t know from Adam. Some might be people I’ve met from my user group or at a SQL Saturday, but if I’m not friends with you, I didn’t invite you to connect, I don’t interact with you on a semi-regular basis, or we don’t have some kind of common relationship (more on that below), chances are that I’m not going to know or remember who you are. I do NOT connect with random strangers that I don’t know. If you tell me how we’re connected, then I will be happy to connect with you. But if you send me a cold-connect request with no explanation whatsoever — or worse, send me a message where you kiss my ass without explaining how we’re connected (I’ve had that happen before) — then there is about a 98% chance* that I will delete your request. (And if you try to kiss up to me, insult my intelligence, or try to sell me something, that shoots all the way up to 100%.)

    (*If I recognize where you’re from, then there’s a slight chance that I might at least retain the request, not delete it altogether. But if I don’t know you, I still won’t connect until you tell me who you are. Don’t make me have to work to figure out who you are.)
  • I am NOT in a contest to see if I can get the most connections. So you have 3000+ connections. That’s great. But if you ask me for a recommendation, will I know anything about you? Networking is about relationships. If I need a favor (for example, let’s say I lose my job and am looking for a new one), are you willing to help me out? Or are you looking for something for me and are not willing to give anything back? If the answer no to the first question and yes to the latter, then don’t even bother with me.
  • We don’t have to be friends. We just need to have something in common. I don’t expect to be buddies with all my networking connections. Many of these people I will likely not recognize if I bumped into them on the street. Some might even be people with whom I have some kind of conflict. But if we’re both members of the same “family” (e.g. my alma mater, my fraternity, my gym, #SQLFamily, etc.), then I’m more likely to connect with you. If we’re friends, great, but having a networking relationship with acquaintances is okay.

And I have a special rant regarding spam recruiters. I hate spam recruiters passionately. (I once had a bad experience with a spam recruiter — if you really want to hear more about it, I talk about it in the link.) They give legitimate recruiters a bad name. All of the above bullet points about connecting apply, along with these points.

  • I will NOT relocate. If you try to sell me a position that requires me to move, consider your message deleted immediately. I have a home and a life. I have roots where I am, and I will NOT pull them up unless I desperately have to do so. I will NOT even look at any message that tells me about a job in someplace I’ve never heard of or located hundreds of miles from where I live. Every time I see a message like that in my inbox, it goes straight into the trash. I won’t even bother reading what it says.
  • Don’t even bother contacting me about sales or help desk call positions. Although I’m open-minded enough that I’d look into nearly any job depending on the circumstances, there are some positions in which I have absolutely zero interest. I have no interest at all in any type of sales associate or help desk call* position, and I state that very clearly in my LinkedIn overview. (There are a number of other positions as well, but those are the ones about which I get the most emails.) I don’t even know what on my resume says that I have any kind of interest in either position.

    (*I might consider a position that involves managing or supporting a help desk, but again, it depends on the circumstances.)
  • No growth? No dice. I’m always looking to grow. That doesn’t necessarily mean climbing the ladder (although it could mean that). It means improving myself, learning new skills, and possibly even furthering my education. If you don’t offer that, chances are that I won’t budge.

Having gotten that out of my system, I do have some points for legitimate recruiters (some of whom are my friends).

  • I am not actively looking for a position (at least not as of this article), but I do look passively. If something that looks interesting drops in my lap, I’d be stupid to at least not look into it. And if it’s something that works for me — whether it’s an increase in salary or an upward move — then who knows?
  • No, I won’t relocate, but… I do enjoy traveling, so I give bonus points for a position in which I get to do some traveling. Also, I would consider a position where I can work from home full-time, even if the prospective employer is located hundreds of miles away.
</Rant>

Okay. That’s out of my system. I feel better now.

A tale of two LinkedIn requests

Over the weekend (specifically, while I was at SQL Saturday Philadelphia), I received two different LinkedIn connect requests. The two requests were polar opposites, and I thought they were worthwhile writing about in this article.

As a technical professional, I often receive “cold-call” connect requests or emails. I am very wary and picky about with whom I connect; indeed, I’ve written before about spam recruiters. The problem has become so pervasive that I included this note at the top of my LinkedIn profile summary: “If you want to connect with me, please indicate how we’re connected; otherwise, I will ignore or delete your request. I do NOT accept unsolicited connect requests from people I don’t know.”

In my networking presentation, I include a section on “how to break the ice” — that is, how to initiate a networking contact with someone you don’t know. The two requests I received were perfect case studies as to what to do — and what NOT to do.

I’ll start with the one that describes what not to do. I received a “cold-call” connect request from someone who sent me the following note. Keep in mind that I do not know this person.

“I’m always looking to build my network with great people and would be delighted to have you in my network. I hope you’ll consider connecting!”

(name withheld)

If you’ve attended my presentation, or if you’ve downloaded or perused my PowerPoint slides, you’ll know that I include a section of what not to do. This person’s email checked off one of the boxes in that category: brown-nosing/sucking up/kissing up. The message was canned, impersonal, and insincere. Not only that, but she gave absolutely no indication as to how we’re connected or if we have any kind of (business) relationship. She gave me absolutely no reason for me to connect with her. “Wanting to build my network with great people” is NOT a reason for me to connect with you!!! Not only did she not give me a reason to connect, the tone of her message insulted my intelligence. This message is a perfect example of how NOT to establish a networking contact.

(And in case you’re wondering, I deleted this person’s request immediately.)

On the other side of the coin, I received this message from someone who attended my SQL Saturday presentation this past weekend. Again, I did not know this person. However…

“I really enjoyed your presentation on technical writing at SQL Saturday today! The tie challenge was a really interesting way to get the point across. I’d like to stay in touch and maybe pick your brain about tech writing again at some point in the future.”

(name also withheld)

(Note: the “tie challenge” refers to a demo in my presentation. If you haven’t seen my presentation, I’m not telling you what it is. You’ll have to attend to find out! 🙂 )

To the person who wrote this email (if you’re reading this): nice job! The message was sincere, complimentary (“I enjoyed the presentation”), referred to specific things (so I knew she attended my presentation; therefore, we have a connection of some type), and asked to potentially continue a conversation (“maybe pick your brain”). This is a perfect example as to how to initiate contact and break the ice. I was happy to connect with this person, and I did.

(P.S. I might use your message as an example the next time I give my networking presentation!)

If you want to establish a networking contact, you need to be sincere and give the person a reason to connect. Make the person feel valued. This applies to any networking situation, regardless of whether it’s face-to-face or online. Following this guideline will ensure that your networking efforts are much more successful.

I network. What’s your superpower?

I had some things happen just within the past week that reminded me about the power of networking, and just how well-connected I actually am.

At my CrossFit gym last week, one member of the racquetball club (which occupies the same building as the CrossFit gym) and whom I knew from a previous job, told me he might be looking to move on. I told him to connect with me over LinkedIn, which he did.

The other day, another friend from another former job also told me he was looking, and was wondering if I knew anyone whom he could contact about opportunities. I told him to email me his resume, along with an email and phone number where he wouldn’t mind being contacted by recruiters, and a quick description of the position he was seeking. I took his information and submitted a referral to several recruiters I know, most of whom said they would reach out to him.

And last night, I was contacted by my fraternity chapter, telling me that one of their recent graduates was looking into a technology career, and was wondering if I had any insights. We connected and chatted via email, and I told him to connect with me on both LinkedIn and Facebook. Additionally, about a month ago, I signed up for a mentoring program, also organized by my fraternity, and I was assigned a pledge (I believe the politically-correct term they’re using these days is “membership candidate” — sorry, I’m old school) as my mentee. A little while ago as I was writing this, I made arrangements to meet with both of them tomorrow afternoon, so I’ll be taking a quick day trip out to Syracuse tomorrow. (As an added bonus, tomorrow is Syracuse’s Spring Game, which gives me another reason to make the trip.)

(I have a number of other experiences involving mentoring and paying it forward that I’ve been meaning to write up in a yet-to-be-written ‘blog article, but I haven’t yet gotten around to it. Stay tuned.)

For those of you keeping score at home, that’s four different people connected to me through three different ways (well, four if you count that one of those contacts is connected through both my gym and a former job). That represents just a small fraction of my network. My network extends a lot further than that (last I checked, I had more than five hundred LinkedIn connections), which enables me to connect these people with many more.

Networking is a powerful tool when it comes to advancing your career. Whether you’re looking to make a move, learn something new, or improve your standing, you need to actively network. You never know where it might lead.

The bane of unsolicited recruiters

If you are a technology professional, chances are you’ve received the emails.  They usually look something like this:

To: Ray_Kim@MyEmail.com*
From: SomeRecruiterIveNeverHeardOf@somecompany.com
Subject: [Some job that doesn’t interest me] located in [some place where I’m not willing to relocate]

Dear job seeker:

I trust you are having a pleasant day!

I came across your profile, and I believe you are a perfect fit for our exciting job opportunity!  We have a position for [some position about which I couldn’t care less] located in [some place where I’m not willing to move].

If you think you are an ideal candidate for this exciting position, please call me immediately at (800) 555-1212!

(* My actual email address is suppressed for reasons I think are obvious.)

To me, these emails are no different from the email spam I receive that says I need to respond to claim $1,000,000 from a bank in Nigeria.  I’ll make this clear: spam is a major pet peeve of mine, and is something I hate passionately.

I came across this link that perfectly sums up why I hate these recruitment tactics.  I recently performed a Google search on “recruiting spam” — and the number of links I saw was overwhelming.

Among other things, I found a link by my friend, James Serra, who wrote this article about low-rate recruiters.  I also recently saw one of his SQL Saturday presentations where he talks about enhancing your career.  (It is an excellent presentation; I recommend it highly.)

In his presentation, James talks about taking risks, and he told stories about how he pulled up stakes to seek lucrative opportunities elsewhere.  Personally, I am not willing to pull up my roots and relocate (having said that, you are not me), but I do understand what he means by taking risks, especially calculated ones.  You need to take risks to get ahead, and you need to step out of your comfort zone.  (This is outside the scope of this article, and is another topic for another time.)

However, it’s one thing for opportunity (where you’d take a risk) to present itself.  It is quite another when a “get rich scheme” crosses your inbox.

I once had a bad experience with a spam recruiter.  He set me up on an interview.  When I asked the company with which I was interviewing, he would only say it was “an insurance company.”  He did not reveal much in the way of information.  I only found out where I was interviewing only hours before I was supposed to interview.  It ended up being for a company where I was not interested in working.  After that experience, I told myself that not only was I never going to work with that recruiter again, I also would never again accept any unsolicited recruiter requests.

A good ethical recruiter will take the time to get to know you, gauge your career interests, get an idea of where you want to go, and respect what you want to do.  A spam recruiter could not care less about any of this.  All they want to do is make a buck, and they are willing to exploit you to do it.

I recently responded to a recruiter in which I apologized for my harsh response.  Like so many unsolicited recruiting emails, he pitched a position outside my geographic interests that did not interest me.  After I responded, he wrote me back to apologize, and he was sincere in his response.  I had made numerous attempts to unsubscribe from his list, to no avail (a fact that I mentioned in my email to him).  He mentioned that he had looked into it, confirmed that there was an issue, and made efforts to correct it.  His efforts actually swayed me.  I wrote back to apologize and to say that I was willing to work with him.  (Legitimate recruiters, take note; efforts like this go a long way.)

(Disclosure: I am not, I repeat, not, actively seeking new employment; I’m happy in my current position.  However, I would also be remiss if I did not consider opportunities that could potentially represent a step up.  See my paragraph above about taking calculated risks.)

Swimming in the candidate pool can be an interesting, exciting, and even rewarding experience.  Just be aware that, within that pool, you might be swimming with sharks.

“I lost my job. Now what?!?”

Before any of my friends panic, no, I didn’t actually lose my job (at least not at the time of this article); this is just what I’m using for the title.

Having said that, here’s a little background for what prompted me to write this. A few weeks ago, I saw a Facebook post from a friend of mine. She was (understandably) flustered because her husband had lost his job.  I wanted to help them (and others) out, so I began jotting down my thoughts for this article.  Ironically, I had a Facebook “on this day” memory come up on the very same day that I started jotting down my notes for this article; it turned out that on that day four years ago, I was laid off from a job as well.

Losing your job is always a scary proposition. Very few people (that I know of) wants to be unemployed.  There’s a great deal of uncertainty.  Questions enter your mind; among others: “how long will I be out of work?”  “How will I pay the bills?”  “How will I get by?”

Having been there and done that, I empathize with people who find themselves jobless.  For those of you who find themselves in such a situation, here are some tidbits that helped me through these tough times.

  • Above everything else, control your emotions.  When you lose your job, your emotions run wild.  Most likely, you (understandably) get scared, depressed, angry, frustrated, and so on.  The worst thing you can do is lose control of yourself.  If you need to do so, find a safe way to blow off steam and keep your feelings in check.  It isn’t healthy to keep those emotions bottled up, but at the same time, it is absolutely critical that you keep your head on your shoulders.  Find a healthy way to get those feelings out of your system, but don’t let those feelings control you.
  • Keep a positive attitude.  It is very easy to get down on yourself when you lose a job.  Strangely, the last time I lost my job, I actually felt invigorated.  I looked at it as an opportunity.  It wasn’t so much that I’d lost my employment as much as I was being offered a chance to try something new.  I wrote a while back that a positive attitude can be a powerful thing.  Rather than dwelling in what was, focus on what might be.
  • Take advantage of your free time.  A friend of mine who’d lost his job at one point told me that he took advantage of his suddenly-acquired free time to spend time with his family, play golf, and do things he didn’t have time to do because he was at work.  While he did focus efforts on his job hunt, he also made it a point to balance his time between searching for a job and having fun — which brings me to another thought…
  • Looking for a job is a full-time job.  Back in the good-old “answering help wanted newspaper ad” days, quantity was quality (there might be some recruiters who disagree with me on this, but I digress).  I am, admittedly, old school, so a part of me still subscribes to this mindset.  There were job hunts where I averaged about ten applications a day.  There’s also doing your homework — researching companies and potential employers, sizing them (and yourself — again, more on that in a minute) up, getting addresses, making phone calls, polishing your resume and your cover letters, and so on.  That makes for a lot of time and effort, and it will tire you out.  Make the time for your job hunt endeavors — but don’t forget to balance your life as well.
  • Find something to hold you over.  No, flipping burgers isn’t sexy, but it’s a source of income.  Even minimum wage is better than, say, zero (and it might also be better than unemployment benefits, which, in my experience, usually pays squat).  There is no shame in taking a temp job to hold you over until you land on your feet again.
  • Get involved, and keep yourself busy.  Number one, it’ll get your mind off your situation.  Number two, it’s a chance for you to network (again, I’ll expand on that in a bit).  Number three, you might learn something new that would make you marketable.  For more thoughts on getting involved, check out my article on getting involved with user groups, as well as an article I wrote about using your skill set for speaking at conferences.
  • Be honest with yourself.  When I started getting down on myself about my job situation, I asked myself a few questions, including: “where do my strengths lie,” “what am I capable of doing,” and “what do I really want to do?”  I identified my own skill sets and my interests; this, in turn, helped me identify positions for which I was qualified, as well as developing my own professional persona that helped me with interview skills.
  • Be creative.  As part of my job search, as well as a tool for networking, I created business cards for myself.  However, these were no ordinary business cards.  I remembered a scene in Mr. Baseball where Tom Selleck’s character learned that Japanese businessmen networked by exchanging business cards.  He gave them his baseball card.  That got me thinking: “Business card…  baseball card…” and I put the two together.  The result is what you see in the picture below.

    raysbizcardpic
    My networking business card

    The picture is a souvenir photo I got on a trip to Cooperstown (they dressed you up in the uniform of your choice and took your picture with a stadium backdrop).  I took that photo and made it into the business card you see above.  The back side has my contact information, and inside (it’s a folded card) contains a mini-resume with my career information.  I always get great reactions from people when I hand these out; someone even once said to me, “if I was in a position to hire, I’d hire you right now just because of this card!”  People will remember you, and it makes a great conversation piece.

    You don’t have to come up with a baseball-business card (hey, my idea, darn it!), but by all means, tap into your creativity to get yourself noticed!

  • Network, network, network!  Did I mention that you should network?  These days, networking is probably the best way to find a job.  Someone who knows of a job opening can probably tell you about it long before the open position becomes public knowledge.  That extra time could very well be your foot in the door.
  • Take advantage of available resources.  In this day and age of communication, you have no excuse not to make use of social media.  LinkedIn is specifically designed for professionals, and many online resources (including and especially job-hunt and networking resources) ask if you have a LinkedIn account.  If you’re looking, you can’t afford not to have an account.  While Facebook isn’t specifically geared toward professional networking, it is still another resource you can tap.
  • Don’t limit yourself.  Would you consider moving or taking a job outside your geographic area?  Would you consider working from home?  What about a different line of work?  Would you work part-time, odd hours, or a contract position?  If you’re in a jobless situation, you may very well need to keep your options open.

These are just some of my thoughts regarding surviving a jobless situation.  Did I miss anything, or do you disagree with any of my thoughts?  Feel free to comment below.