You don’t have to be in a management position to be a leader

For years, I used to think that in order for me to become a leader, I would need to land a management position of some type. Indeed, for a long time, our culture taught us that you needed to obtain some kind of leadership or management position in order to be a leader. So I …

Who owns the email?

A while back, one of my work colleagues asked a very interesting question. "When we send out an email, who owns the copyright?  Is it the owners of the data (i.e. individual clients), or is it the owners of the email (i.e. our employer)?" He continued to lay out the scenario: "Send it to Client …