I've always had a morbid fascination for air disasters. (Don't ask me why; I have no idea.) I'm fascinated by shows such as Air Disasters, Why Planes Crash, and Mayday: Air Disasters. Whenever I hear about a plane going down, I'll start thinking about what happened, clues, what might have caused it, and so on. … Continue reading Communication lessons from air disasters
Category: Gawande, Atul
Testing something? What’s the test plan?
Imagine if you will that you've been asked to test a product. The product could be anything -- software, a car, a kitchen appliance, a piece of sports equipment, whatever. For the purposes of this article, we'll say you're working at some company, and you've been asked to test a piece of software. You're told … Continue reading Testing something? What’s the test plan?
The checklist manifesto
Some time ago, I came up with a new presentation idea that I tentatively titled "The magic of checklists." The idea is to demonstrate how checklists can improve tasks in any organization. I have a number of ideas regarding this presentation, and I'll expand upon them in a future 'blog article. As preparation for this … Continue reading The checklist manifesto